NEBULA PRIVACY POLICY
Effective Date: January 2026

Nebula is a non-custodial Web3 payments and digital asset infrastructure platform. We are committed to protecting your privacy and handling your information transparently and securely.

1. Information We Collect

a) Information You Provide
When you create an account, integrate our APIs, use Nebula Checkout, or contact support, we may collect:

• Full name

• Email address

• Phone number

• Business information (for merchants/developers)

• Wallet addresses

• API keys and integration metadata

• Billing information (where applicable)

Because Nebula operates as a non-custodial infrastructure platform, we do not store or control users’ private keys.

b) Blockchain & Transaction Data
Due to the nature of blockchain networks (including Ethereum, Polygon, Base, and Arbitrum), transaction data such as wallet addresses, transaction hashes, and smart contract interactions are publicly visible on their respective blockchains. Nebula may index and process this publicly available data to provide dashboard analytics, transaction history, and reporting.

c) Automatically Collected Information
We may collect technical data including:

• IP address

• Device type and browser information

• Cookies and usage analytics

• Log data related to API calls and system activity

This information is used to improve platform performance, reliability, and security.

2. How We Use Your Information

We use collected information to:

• Provide and maintain Nebula services (wallet analytics, checkout infrastructure, API access, dashboard features)

• Process transactions and webhook events

• Authenticate users and secure accounts

• Improve product functionality and user experience

• Detect, prevent, and investigate fraud or abuse

• Comply with applicable legal and regulatory requirements

• Send important service updates and, where permitted, marketing communications (you may opt out at any time)

3. How We Share Information

Nebula does not sell or rent personal data.

We may share limited data with:

• Trusted infrastructure providers such as cloud hosting and analytics services

• Payment and on-ramp/off-ramp partners where integration is initiated by you

• Legal authorities if required by law, regulation, subpoena, or to protect Nebula’s rights

All third-party service providers are required to maintain appropriate data protection standards.

4. Cookies & Tracking Technologies

Nebula uses cookies and similar technologies to:

• Maintain secure sessions

• Analyze platform usage

• Improve dashboard functionality

You may manage cookie preferences through your browser settings. Disabling cookies may affect certain platform features.

5. Data Security

We implement industry-standard security measures including:

• Encrypted data transmission (HTTPS/TLS)

• Secure API authentication mechanisms

• Role-based access control

• Infrastructure monitoring and logging

However, no digital platform can guarantee absolute security. Users are responsible for safeguarding their wallet credentials and API keys.

6. Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of personal data (where legally permissible)

• Object to certain processing activities

• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

7. Third-Party Services & Blockchain Networks

Nebula integrates with third-party blockchain networks, smart contracts, and payment providers. Transactions executed on public blockchains are irreversible and publicly accessible.

We are not responsible for the privacy practices of external services, blockchain explorers, or third-party applications.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

Your continued use of Nebula services after updates are posted constitutes acceptance of the revised policy.

9. Contact Information

For privacy-related inquiries, please contact:

Email: privacy@nebula.finance
Website: https://nebulaa.io
Address: Nigerias

Thank you for using Nebula. Your privacy and security matter to us.